The management systems market is going through a period Consistent growth And expansion of forms of use within companies. According to market analysis, global software sector Enterprise resource planningWhich amounted to approx 65.25 billion US dollars in 2024It is expected to grow at a rate of 9.76% per annum (CAGR) Until 2029. This development reflects the movement of organizations to expand integration between domains, automate administrative tasks, and transform operational data into information useful for making business decisions.
As the use of ERP systems expands, there is also a growing need to understand how to adapt these platforms to new business requirements, with more than 33% of companies intending to acquire or exchange their own ERP systems by 2026. The search for more integrated processes and information that support quick decisions has led companies to review their operating models and incorporate technologies capable of reducing manual tasks and increasing data reliability.
According to experts and consultants, this change indicates a shift in which administrative systems no longer work only in administrative support, but rather have become part of the center of operations and decision-making, according to what experts say. Eric Souza, ERP Market Manager at PinnerIt will serve as the “central nervous system” of the organization. Management systems no longer serve only administrative support and have become part of the center of operations and decision-making.
Main trends in management systems
The enterprise resource planning (ERP) market has gone through a continuous maturation process, marked by changes in the way companies implement and use their management systems. The first phase was dominated by hyper-customization, where solutions were created tailored to meet the specific needs of each organization. Later, standardization gained strength, which prompted many companies to adapt their workflow to the models imposed by the platforms. Now, analysts are observing a new cycle of customization, powered by technologies that allow an ERP system to be shaped to fit the structure and culture of each company.
“Now, there is a new cycle of customization, supported by technologies that allow the ERP system to be shaped to fit the structure and culture of each company,” he says. Eric Souza, ERP Market Manager at Pinner. This new phase has been supported by the advancement of workflow and process management tools (BBM), which expands the scope of automation and makes flows more intelligent and compatible with the culture of each organization. The trend in the coming years is that Artificial Intelligence (AI) It becomes a structural part of these systems, leading to improved data analysis, task automation, and decision support.
Another factor that is gaining strength is migration to SaaS (Software as a Service)which combines scalability, standardization and continuous updating. According to the Cloud ERP market report, the trend is towards continuous growth. Large companies, especially in the financial and insurance sectors, have increased their investments in digital security and governance, and set more stringent standards when selecting technology providers and partners, which reflects the global growth of the cybersecurity market.
In Brazil, ongoing changes in economics and regulation have significantly changed the role of management systems, as well as the advancement of artificial intelligence, Tax reform It imposes new requirements for financial control and data processing, which should directly affect the operation of enterprise resource planning (ERP) systems. Changes in rules for calculating consumption taxes and requirements for displaying invoices at entrances and exits, for example, reduce the need for manual writing, allowing product, service and transportation information to be automatically integrated into systems, ensuring compliance and increasing flexibility.
Information security also takes a leading role; Previously limited to specific areas, such as the legal sector, concerns about data protection now permeate all aspects of businesses. And with progress General Data Protection Regulation (LGPD)With Law No. 13709/2018, and the increase in leakage incidents – such as the fact that Brazil is among the leading countries in cookie leakage – companies have begun to adopt stricter security policies.
Margins under pressure and the impact of automation on business costs
Among the various topics that should gain importance in the coming years, maintaining profitability margins stands out as one of the main concerns for companies. In an environment characterized by tax, technological and contractual shifts, small cost variations can jeopardize the financial sustainability of operations – an aspect directly linked to the growing need to Corporate Sustainability (ESG)covered by market reports.
Automation and artificial intelligence have changed the cost structure, reducing the need for repetitive activities and requiring new methods of pricing and contract management. This reorganization directly affects the profile of teams, which now require fewer operators and more analysts, focusing on data interpretation and strategic analysis of results.
Given this, the combination of automation and artificial intelligence has changed the way companies organize management-related activities. “As systems take over tasks such as accounting entries, payments and purchasing procedures, teams begin to focus their efforts on analysis and planning,” he concludes. Eric Souza, ERP Market Manager at Pinner.