Adif About will close 2025 with new Assistance register for passengers with disabilities Or reduced traffic when passing through railway stations, and the departure and arrival of trains, as the attendance level is expected to exceed 800,000, compared to the maximum attendance of 793,285 recorded in 2024.
So Adif will Series A Third consecutive annual record with Abouta service that enhances the accessibility of rail transport for passengers of all companies requesting it. Between January and October of this year, more than 600 mobility assistants were implemented 713,054 assistance at 146 railway stations With high-speed, long-distance and medium-distance trades, 6% more than in the same period in 2024, according to what was reported by the Adif About Balance newspaper on the occasion of the International Day of Persons with Disabilities.
In this period, the most requested stations on About were Madrid Puerta de Atocha – Almudena Grandes, where 109,090 assists were provided, 6% compared to the previous year, followed by Madrid Chamartín – Clara Campoamor, with 85,698 assists (+15.3%) and Barcelona Sants, with 69,981 (+4.7%).
In Sevilla Santa Justa, there were 33,082 assists (+1.7%) between January and October, in Málaga Maria Zambrano 28,763 (+0.6%), and in Zaragoza 24,359 (+0.4%). Valladolid Campo Grande station recorded 17,100 attendance (+11%), Alacante station 27,669 (+6.4%) and A Coruña station 10,039 (+11.7%).
Depending on the type of assistance mMore than half (389,353, 54% of total) were lent to elderly people with mobility difficulties.; Another 138,881 (19.5%) for passengers with visual impairment; 95,502 (13.4%) for passengers with limited mobility and 63,616 (9%) for passengers in wheelchairs. Assistance has also been provided to pregnant women, people traveling with strollers, and travelers with hearing or cognitive disabilities.
270 new platforms for passengers in wheelchairs
Adif is constantly improving and enhancing Adif About in response to the growth of rail traffic and passenger traffic: in 2025, after an investment of 5.8 million euros, it was launched 270 lifting platforms To facilitate access to the train for passengers in wheelchairs.
These are electromechanical platforms of higher performance (more reliability, autonomy and maneuverability) which, distributed throughout all stations, replenish and expand the range of mechanical and auxiliary equipment of About, which also includes Folding ramps, wheelchairs and a sign language video interpretation system.
Likewise, in November it opened the About office in Puerta de Atocha, which contains, as a novelty, a magnetic induction ring, a system to facilitate hearing for people with this type of disability.
More than 600 participants in 146 stations
An overview of the service provided by Adif Free For passengers with disabilities (mobility, vision, hearing, cognitive) and those with mobility impairments (elderly, pregnant women, people with strollers, etc.) of all railway companies to facilitate their passage through stations and boarding and disembarking the train.
These travelers may request information about use Sales channels for railway companies And personally at 70 Adif station. At these stations up to thirty minutes before the train departs and at the remaining 76 stations, at least twelve hours before.
This service contributes to achieving Goal 11 of the Sustainable Development Goals: ensuring access to safe, affordable, accessible and sustainable means of transportation.