Another major airline suspends flights to Venezuela, amid tensions with the United States.

Avianca complied with the INAC order and halted sales. Flights between Caracas, Venezuela, and Bogotá, Colombia, have been suspended

11/28/2025 – 7:00 pm

Avianca On Friday, it suspended the sale and operation of its flights to and from VenezuelaThis is in implementation of the decision he took National Institute of Civil Aviation (INAC)from the escalation of tension between this country and the United States. Measure It entered into force on November 28, 2025Which led to the interruption of direct communication between the two countries, which is managed by the company.

The Colombian airline stated that in the face of this situation, its main priority remains The safety of its passengers and collaborators. Although Avianca He expressed confidence in the state of air communication “It will develop positively.”His will was confirmed Resuming work “as soon as conditions permit”.

The company will implement a refund system

To minimize the impact on affected users, Avianca has activated a Passenger protection plan With operational and economic alternatives. The company indicated that customers who have confirmed tickets are on the road Bogotá-Caracas-BogotáAs long as they don’t have any connections, they will receive a message Preemptive payment of the amount paid.

In the case of passengers who have flights included in the same ticket, the airline has informed that Reimbursement of section costs to or from Venezuelawhile retaining the option to request a full refund of the ticket value if they wish. This scheme seeks to ensure that no passenger is left without immediate resolution of the hold.

In addition, Avianca has provided the possibility Travel to or from Cúcutaa city located on the border with Venezuela, under Special conditions. This alternative allows maintaining minimal contact via a border point which can then be supplemented by ground transportation. Actions can be carried out through the website, mobile application, call center and sales offices. For tickets purchased through travel agencies, the airline indicated that orders must be processed directly with these intermediaries.

Regional context and permit suspensions

Avianca is the first of the six airlines whose operating permits were revoked by INAC to publicly announce the full lifting of its flights. The Venezuelan organization’s decision came after that Avianca, Iberia, LATAM, GOL, Turkish Airlines, and TAP Air Portugal It suspended its operations in Venezuela last week. This wave of suspensions occurred after security alerts issued by US Federal Aviation Administration and Spanish Aviation Safety AgencyThis is within the framework of the military operations carried out by the North American country off the coast of Venezuela.

the situation It generated an immediate impact on Venezuela’s international air connectivityWhich simultaneously affects passengers, airlines and regional logistics. In this context, the action taken by Avianca joins a series of decisions taken by other companies to preserve the environment Operational security.

Avianca has already been forced to take similar measures 2017When I stop it Flights to Venezuela because of A practical security crisis And the challenges associated with it Repatriation of money. The airline only had it The route resumed in December 2023Marking his return after six years of absence. The new suspension once again leads to the severing of the air relationship between the two countries in a period characterized by high operational sensitivity for the sector.