“Many women no longer trust bracelets.”

The problem was with the router that distributes the alert information. Equality explained that 10 percent of these messages led to accidents and were lost. Sources from the Redondo team explain that the servers are part of the service provided by Vodafone-Securitas. They insist that everything is now fixed and no information has been lost, and add that all services have had incidents, in response to a question whether this had also happened with Telefonica, the previous contracting company.

Gregorio GomezThe secretary and spokeswoman for ALMA, which serves more than 900 women a year, called the incident “just another failure.” Although Redondo said no woman needed a panic button, Gomez believed that statement was not reassuring because the system was causing problems: “The alert may not have been detected.” He believes that if it did not have serious consequences, it is because it happened at dawn, but he adds: “If it had been during the day, we could have faced a disaster.”

Alvarez celloA spokesman for the Alana Foundation points out that Cometa “has sometimes proven insufficient to prevent situations of real danger because the failure of the data updating system created a vacuum that could be fatal.” Every mistake, he says, “is a crack in the confidence of those of us who asked for help and put our whole lives on the line.” He calls for more “empathy” and “responsibility” on the part of the ministry and institutions: “Security systems cannot be stripped of their humanity or transformed into automatic protocols.”

Alvarez welcomes the fact that Equality has on this occasion notified the victims. But she insists that we must invest more in protection systems because women are increasingly afraid: “The pressure from those who deny violence against women scares every victim pretty much. It also scares the failure of the system.

And also from the Women Survivors of Sexual Violence Foundation as its spokesperson Anna Bella He warns that this only leads to a feeling of lack of protection and calls for greater investment in security and monitoring of protective measures: “These failures undermine the confidence of women who feel unprotected. What happens is that many women do not trust the bracelets, and more money must be invested to make it a foolproof system and a sophisticated system. He criticizes that if they were ‘politicians’ or ‘football players’ they would have much more sophisticated systems than those available to them.” to them.

For her part, Iglesias denied mepresident of Stop Digital Gender Violence, positively expressed his appreciation for Equality’s work of notifying victims and taking ownership of communication about the incident so as not to generate more noise: “They did it very well, we have to learn that machines can make mistakes, and show intelligence by recognizing them and confronting them to solve them.”

Iglesias says trying to hide it or not reporting it strictly, as happened in September, would be a problem because it breeds more mistrust: “Trying to hide it, to me, is a mistake they learned from in the bracelet case.” Iglesias was brief but congratulated Cometa management for the quick reaction: “The failure did not last long either, which also meant that the emergency systems worked well.”