collapse Aslamthe former partner of the Five Star chain Marriottthe global hotel industry was paralyzed and left Thousands of displaced guests In the middle of the stay. from New York to Dubaitravelers were surprised by emails and Eviction notices Released just hours ago. Some returned to their rooms to find their belongings inside plastic bags in the hallways.
The company was once worth over a billion dollars and was promoted as a corporation A modern alternative to Airbnb, He filed for Chapter 7 bankruptcy, he revealed Daily Mail.
This move was a direct result of Marriott International’s decision to terminate its licensing agreement with Sonder, resulting in… Immediate closure of its hotels And apartments around the world.
Guests Caught in the Chaos: Testimonies of Sonder’s Closure in New York and Boston
he close sounder This particularly affected guests in the US, where they were staying at properties managed under the programme Marriott Bonvoy. said Steve McGraw, retired CTO of Marriott Elite Business insider Who was evacuated with his wife while staying in New York for 17 days. “We ended up spending several thousand dollars to find a new place. It was a very big problem. We were treated very poorly,” he said.
Minjoon and Kevin, They made a video on TikTok explaining how they were kicked out of their reservation at the Sonders Hotel in New York City, which they booked through Marriott.
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“Your reservation is no longer valid, you must check out,” they were informed via email.
Paul Strack, A 63-year-old businessman from Arkansas said this upon returning to his apartment in Boston He found all his luggage piled up in the hall. “They took our personal belongings: toiletries, clothes, computers and electronic devices. It was shocking and very impersonal,” he said. Daily Mail.
in boston, Alec Aritolaa Harvard student, was as surprised as the staff at the hotel he was staying at. “The manager was also sad when he learned that she would lose her job today,” he explained. according to Business insiderSonder played A 140 properties and approximately 7,700 apartmentsa small portion of Marriott’s portfolio, but enough to cause a global logistics collapse.
the Consequences of closure They were serious and extended beyond the initial confusion. Craig Murphy, an insurance broker in Houston, appreciated that He had to pay an additional $1,401 To get an alternative room before his daughter’s wedding. “This does not take into account the lost time, frustration and unexpected expenses,” he said. Business insider.
Others, like Ahmed Al-Sheikh, a 35-year-old Saudi tourist, admitted they panicked when it happened. Not finding accommodation Available in New York. He denounced, saying: “I had to look for a place on my own, and pay much higher prices. Sonder charged me $5,083, and they have not refunded my money yet.”
April Waluja, 44, remote worker, We apologize for the lack of response from Marriott After being evicted from her residence in Manhattan. “Now I have to look for accommodation on my own. Booking a similar place will cost me at least an additional $3,000,” he said.
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