Agibank, which had its salary loans suspended by the National Social Security Institute (INSS) on Wednesday (12/3), has already received R$14.8 billion in deductions on pensioners’ salaries. Today, the bank has a portfolio of 1.57 million payroll loans.
The comment, published in the Official Gazette of the Federation, comes after an audit identified more than a thousand contracts signed after the death of contractual retirees, between 2023 and 2025. The Controller General of the Union (CGU) identified the violations. The agency also sent the case for investigation by the Federal Police (PF).
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An administrative process has also been opened that could culminate in the termination of the technical cooperation agreement with the bank, which allows it to work in the field of salary loans signed with social security beneficiaries.
the Capitals He revealed that Agibank was one of the banks that achieved amazing growth in the past five years. The bank had 20,000 active loans in June 2021 and reached 409,000 in October of the same year.
Data were obtained through the INSS Access to Information Act. Between January 2020 and October 2025, the revenues of the 87 financial institutions licensed by the Institute to provide payroll loans doubled and reached R$466 billion.
Sent with the dead
Among the results is the presence of a large number of contracts without the consent of the beneficiaries. The most dangerous of these concerned the dead. Only 1,192 contracts signed after the date of death were identified between 2023 and 2025.
Refinancing operations were also carried out at interest rates well below the ceiling of 1.85% per month. More than 33 thousand contracts were concluded with an interest rate of less than 1%, and 5.2 thousand contracts with an interest rate of less than 0.4 percent.
The suspicion is that amounts that are not in line with the market value were recorded so as not to attract the attention of the authorities and to make these contracts remain under the radar of the regularity controls for these loans.
Charge explosion
Agibank has accumulated complaints in the judiciary regarding the possibility of inappropriate transfer of its retirement accounts to the bank.
In the area of salary loans, Agibank has received orders to compensate pensioners for non-accrued loan reductions. The rulings raised by the report show cases in which the bank did not provide the court with the minimum amount of evidence proving that a retiree used its services.
In recent months, the National Institute for Homeland Security suspended his contract due to these complaints. The bank ended up signing a behavior modification agreement in which it committed not to make portability more difficult for other institutions, and to be more transparent with policyholders. With the end of the investigation, the bank will be punished again.
Before becoming a bank, Agibank was called Agiplan and was a banking correspondent for businessman Marciano Testa from Rio Grande do Sul. In 2016, it took over the bankrupt Banco Girador, from Recife, and changed its name two years later. In 2019, it began offering salary loans, and in 2020, it signed a cooperation agreement with the National Social Security Institute to be able to offer the product to retirees.
The report sought out the bank’s press office to request a position on the recent INSS decision. It’s open for updates.