You come home and enjoy watching your favorite team’s match. But something happens: the TV screen is black and does not emit a single image. This is it A very common problem on smart TVs The solutions can be very simple.
From loose cables, faulty ports to incorrect configurations, they are among the most common and easy-to-solve causes.
Of course, software and even hardware malfunctions can also occur requiring a system reboot or factory reset.
Keep your Samsung TV updatedUsing cables in good condition and paying attention to power saving settings are recommended practices Prevent the screen from turning black in the future.
If despite these recommendations, From time to time, the screen becomes completely dark again, You must take this into consideration The following cases.
Most of the time, the screen turns black because the HDMI or power cables are not placed properly. It is also possible that you have incorrectly selected the input source, there is a malfunction in the operating system, the saving functions have been activated, or there are problems with the backlight or the TV’s T-CON card.
Quick solutions The most common, according to Airbeam TV, are:
• Restart your Samsung TV. A hard reset may resolve minor system issues. To do this, unplug the device and wait at least a minute for it to restart. Plug it back in and turn it on. You can also press and hold the power button while disconnected for one minute.
• Check the HDMI and power cables. Damaged or incorrectly connected cables can cause the screen to go black. Make sure the HDMI is properly connected to both the TV and the external device. Try changing the HDMI to another one in good condition. Make sure the power cord is securely connected to the outlet and the TV.
• Select the correct input source. Make sure your TV is set to display the signal from the device you are using. To do this, use the Source or Input button on the remote control to switch between HDMI 1, HDMI 2, or AV. Sometimes the screen goes black if there is no signal on the selected input.
• Update the firmware of your Samsung TV. The operating system of Samsung Smart TVs is receiving updates that correct errors. Outdated firmware version may cause image issues. Then go to Settings in the main menu, select Support and then Software Update. If an update is available, continue installing it.
• Restore factory settings. If the above steps don’t work, a reset to the original state may fix persistent crashes. To do this, go to Settings > System > Restart. Important: This action will delete all personal settings.
• Deactivate power saving mode. Some Samsung models have a power saving function that turns off the screen after a period of inactivity, which can be confused with a black screen. Then go to Settings and Power Saving Mode. Disable it and check if the screen returns to normal.
• Check the backlight and T-CON card. If the TV turns on, the sound works, but the screen remains black, the problem may be in the hardware: the LED backlight, which is responsible for illuminating the image, may be faulty. The T-CON card, which controls the image displayed on the screen, may also be damaged. In this case, a specialized technician must be consulted.