The partnership between the two companies arises from market demand for solutions capable of maintaining active operations without interruption, even in scenarios of instability among traditional operators. “Telcoweb brings to the Faiston ecosystem its own intelligent network management platform, with features such as bandwidth aggregation, automatic contingency, traffic balancing and real-time monitoring with Anatel-approved equipment,” explains Alex Ingles, CEO of Telcoweb.
Faiston supports the services layer, providing implementation and integration of technologies into the customer’s existing environment. This allows the end customer to benefit from an integrated solution – from the physical layer to monitoring, with automatic redundancy between providers, traffic balancing for applications and centralized management with a single point of contact.
“Connectivity has become a structural pillar of business operations, and our role is to ensure that it remains stable even in the most stressed scenarios. By combining Telcoweb’s intelligent network management with Faiston’s specialization in managed services, we offer the customer a continuous availability experience, with technical support that anticipates problems instead of simply reacting to them,” says Marcelo Laurato, sales director at Faiston.
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