Nursing techniques that do just that Home care Patients with high complexity through the Unified Health System (SUS) of the Federal District (DF) did not receive a salary for two months. The professionals affected since October 2025 are part of the cooperatives contracted by SOS Vida.
Recently, after several reports of alleged irregularities, the company announced the expiration of the renewal of the contract with the Ministry of Health (SES-DF).
SES-DF stated in a memorandum that it “monitors the entire contractual transition process and takes the necessary administrative measures to ensure the continuity and quality of home care provided to patients” (Read more below).
Complaints
the Capitals I spoke with nursing technicians and patients’ families. To avoid potential retaliation, the identities of interviewees will be kept confidential.
According to Sarah The delay is the latest chapter in a long history of cancellations Home care
Provided by SUS in DF.
“We were registered, we had a signed contract. We got paid on time,” he said. “And then, all of a sudden, the Ministry of Health changed the contract and outsourced the service. They hired two companies that started contracting with cooperatives to provide the home treatment service.”
The change not only affected the routine but also affected the technicians’ budget. The average price for a 12-hour shift was R$280. With this change, the price dropped to R$140, and recently rose to R$160.
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Complex service
The professional commented that the patients are in a very complex situation. In this way, the service provided is similar to what is provided in the Intensive Care Unit (ICU).
To cover the monthly bills, Sarah relies on her family’s support. “But I can’t go to work anymore. I don’t have money to pay for the bus. I don’t have anything to eat. I don’t know how I’m going to feed my children. They don’t treat us with respect. It’s like we’re not human, we’re not human,” she said.
In addition to keeping patients stable, techniques must be able to handle crises in bedridden patients. Any failure in treatment or assistance can put the life of the person receiving care at risk. It is a service that requires competence and experience. Without salaries, professionals say they are unable to maintain their services.
The technology costs are not limited to transportation: professionals need to bring water and food to patients’ homes, as many families do not provide support. He concluded by saying: “It is very stressful. We need to take care of a family that is not our own, with full responsibility.”
With over 10 years of experience, Raquel
He commented that the cooperatives claim that they are waiting for SOS Vida to transfer to make payments. But the company reportedly claimed that it was awaiting payment from the Ministry of Health.
He said: “We were late with payment by a day or two. It has not been that long. They have not scheduled an appointment. Most of us are single mothers, living on rent. It is worrying. It is our income. Without receiving payment, how will I be able to take care of the patient?”
He added: “We are waiting for God to receive it, as the patients’ families have limited income.” According to Rakel, most professionals have given up their service in the Defense Forces. “We no longer have working conditions,” he warned.
Distressed families
Patients’ families are worried and angry, because the potential strike puts the lives of their relatives at risk. “If a patient is left without help for one day, he is already in danger,” Fernanda said. “These girls are workers. They cannot remain without pay. This is very inhumane. It is unfair.”
The patient’s mother.
For Mariana
With the help of the mother of one of the young men, the situation became unsustainable. “It’s disrespectful to the professionals who are doing their part. It’s disrespectful to the patients who need this help and need daily care. It’s disrespectful to the families.”
The other side When asked about the transfers to SOS Saúde, the Federal District Ministry of Health (SES-DF) informed that “accountability analyzes are duly evaluated by the Subcommittee for the Inspection of Supplementary Home Care Contracts (SUB-SAD).” He stated that “the payments follow the regular flow determined by the legislation and are made only after technical and documented verification of the expenditures.”
The ministry added that the transfer of patients cared for through the home care service to Medicare has been completed, “ensuring that there is no shortage of assistance for users of the Unified Health System (SUS).”
CapitalsI tried to contact SOS Vida. The space remains open. – Fictitious names