Santos city councilors approved a companion bill that requires restaurants in the city to offer physical menus to customers. The text also requires establishments to offer a menu in Braille for visually impaired people.
What does the PL say?
- The project, from councilor Cláudia Alonso (Podemos), determines that restaurants, cafeterias, bars and “similar establishments” will have printed menus.
- Each location offering in-person service must offer menus to serve at least 10% of all consumers.
- Additionally, each establishment will have at least one Braille menu to serve people with visual impairments.
- Menus must be written in a clear and readable manner.
- In the event of non-compliance, the project provides for a warning, with a period of 60 days to take corrective measures, and a fine of R$350.
- The amount of the fine will double in the event of a repeat offense.
To justify the project, the author states that virtual menus and those using QR Codes create inconvenience for consumers, particularly for the elderly and people with disabilities (PWD). The project must still be approved by the municipal council.
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The theme of digital menus has also been the subject of legislative proposals at the São Paulo City Hall and the Legislative Assembly (Alesp). How the Metropolises has shown, the crusade against virtual menus unites different generations. Besides accessibility issues, they complain that menus don’t work due to internet outages and that some devices fail to read codes.