Cartão de Todos, a discount card for health, education and leisure services, received the Reclame Aqui Award trophy, in the category “Benefit Cards – Major Operations”, a recognition that evaluates the reputation and quality of the service provided by companies in the country.
According to Ulisses Ferreira, Director of Customer Success at Cartão de Todos, this award strengthens customer confidence in the company, highlighting the commitment to offering efficient, humanized and reliable services. In addition, he believes that the award reflects the integrated work of different sectors of the company to improve the user experience, ensuring that each interaction is transparent, resolved and satisfying.
“Receiving the Reclame Aqui Award is the result of the continuous effort of the entire team to put the customer at the center of our decisions. We have invested in processes, technology and training to guarantee agile responses and humanized service, and this achievement confirms that we are on the right track,” says Ferreira.
According to the director, this award is also an indication that large-scale operations do not compromise the dedicated attention to customers, since, even with the growth of the company’s units, the quality of service has been maintained. “Our commitment is to ensure that, regardless of the size of our network, each customer has a positive, agile and reliable experience,” he emphasizes.
About the ALL card The CARtão de Todos has 400 units throughout the country — in cities with more than 100,000 inhabitants — and allows its members to access health, education and leisure services at reduced prices. The card subscription guarantees discounts in more than 500 medical and dental clinics, discounts on other services and essential items in more than 12,000 establishments, as well as cashback when shopping with partner companies.
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