- Annual report of the Ombudsman
- More than 300 files remain open this year
- Town halls, on the front line in opening files
- Organic Law 3/1981 which requires meeting the requirements
He Mediator has, among other things, the mission of being available to citizens to listen to their complaints and complaints and if necessary, to intervene.
Each year, this Institution prepares a report which includes the work they do. They publish the resolutions, recommendationssuggestions, reminders or warnings. They also detail when act ex officio and they prepare a list of all the administrations that do not collaborate with the Ombudsman.
Annual report of the Ombudsman
This report includes part of Administrations that did not respond after the third request. By 2024, the majority of entities that had not met the Ombudsman’s requirements were town halls although other entities have also been reported autonomous communities of the Canary Islands, Extremadura and the Valencian Community.
More than 300 files remain open this year
A few days before the end of 2025, in the transparency portal of the Mediator, the data of the Administrations considered as “uncooperative”. Currently, this number stands at a total of 319.
Among all these open files, five correspond to the General State Administration which are: Ministry of the Presidency, Justice and Relations with the Courts; Ministry of National Education, Vocational Training and Sports; Ministry of Economy, Trade and Business; Ministry of Defense and Government subdelegation in Pontevedra.
Town halls, on the front line in opening files
From the rest of the files open to the Administrations which They do not collaborate with the Mediator16 are autonomous in nature and the majority, more than 290with town halls. There are also open procedures with other public bodies such as irrigation communities. In some cases, some local governments accumulate more than 1,700 days without response to the requirements of the Mediator.
Organic Law 3/1981 which requires meeting the requirements
Sources consulted through this from the organization led by Ángel Gabilondo, explain that the section 19 of Organic Law 3/1981, of April 6 forces administrations to react to the Mediator on the the information you need for your actions.
Often the response offered is not always immediate and in some cases, although it is not the most frequent, it does not arrive even after being asked several times. In these cases, the article 18.2 of the aforementioned Organic Law 3/1981 empowers the Mediator to report to the organization or administrative unit concerned as “hostile or hindering its functions” and, furthermore, bring it to the attention of the Cortes Generales, by means of its inclusion in this annual report or, where appropriate, in a special report.
However, the Mediator’s actions are limited to highlight in an annual report and in his transparency portal to these administrations which do not respond to the requests sent.
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