In a context where the pace of life is increasingly faster, it is essential to take a break to take care of your health. Prevention and overall well-being are essential to enjoying a full life and avoid complications in the future. According to experts, undergoing medical examinations can help detect any health problems in time and get effective treatments.
Aware of the need to pay more attention to physical and mental well-being, Spaniards are opting for private health insurance to complement the public system. Approximately one in four people (12.6 million users) have private health insurance in our country today. The reasons for this choice are the advantages offered by the private system in terms of agility in the management of appointments, freedom of choice of specialists and speed of care.
Technology is also changing the way users access medical services. Thanks to telemedicine, you can have consultations without leaving your home, resolve doubts quickly, do AI assessments or guided sessions. Faced with this situation, insurers like MAPFRE provide their clients with medical applications with health policies that reduce waiting times and thus increase patient comfort.
With the MAPFRE Salud application, users can streamline their online procedures and access telemedicine services (video consultations, medical chats, availability of online reports or analyses). All these procedures can be done intuitively so that any user can access it easily. In addition, the insurer has developed a Digital Hospital which offers online consultations in various specialties, from pediatrics to cardiology, with the same quality as a face-to-face visit.
Facing new challenges
As society advances, new challenges arise in healthcare. In recent years, particular attention has begun to be paid to mental health, with one in eight people living with mental disorders, according to the World Health Organization (WHO). Entities have already started working to resolve this issue. MAPFRE offers psychotherapy care via the MAPFRE Salud application: each insured person is entitled to 20 sessions per year with the same coverage as an in-person service.
The increase in cases of harassment is one of the factors that currently most affects the mental health of patients. In Spain, 6.5% of students are frequent victims of harassment, according to the OECD. In addition, The number of complaints for gender violence also increased by 2.69% according to the General Council of the Judicial Power of Spain. This situation is pushing more and more women to undergo therapy.
Another reason why patients consult a psychologist is because they suffer from an eating disorder (ED), especially in adolescents: the WHO estimates that it affects 0.1% of adolescents aged 10 to 14 and 0.4% of those aged 15 to 19. At MAPFRE, we want to be present where patients need it most. They offer 20 additional psychotherapy sessions per year via the app to those who have experienced harassment, gender-based violence or an eating disorder.
Around one in four Spaniards has private health insurance.
Spaniards have also shown interest in a healthier lifestyle. In addition to following a balanced diet, citizens began to do more sports. The Superior Sports Council estimates that 6 out of 10 people over the age of 15 practice sport in our country, a positive fact, but which also implies an increase in injuries. The MAPFRE Salud application integrates a program to prevent and treat diseases assisted by AItriage to assess injuries and a large catalog of exercises available to the client 24 hours a day.
More accessible health
Patients have different realities and we must approach them in order to guarantee them optimal health services. The population is increasingly older and digital services must therefore be created taking into account accessibility for seniors. MAPFRE has Savia Silver, a service specially designed for the elderlycombining in-person and digital care to cover all your needs. To clear doubts and avoid worries, they also offer video consultations. In addition, they guide patients in finding the best professionals.
Language should also not be a barrier to obtaining medical care. MAPFRE customers can have access through the application of video consultations of up to fourteen different specialties in Englishincluding family medicine. Medical appointment reports are also available in this same language.
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