Cielo is accelerating integration with banks and sees AI as the “biggest technology revolution” | finance

According to him, 7% of Brazilian GDP passes through Cielo. “It is a reasonably large and significant volume, amounting to R$880 billion last year,” he said.

The executive stated that the delisting process made it possible to accelerate synergies with banks. “We have certainly succeeded in getting clearer and more balanced incentives, allowing us to accelerate the movement we were already making,” he said. He highlighted the progress of trade integration. “We have increased the sales force serving banks by nearly four-fold.”

Passols described artificial intelligence as a game changer. He said: “We are going through, in my opinion, the largest technological revolution in recent years.”

The CEO also said he wants all of the company’s executives to reach their “aha moment” regarding AI. “Before we solve it the traditional way, we ask ourselves what AI solution can we implement and do before thinking about something else.”

Cielo has also reorganized its operations for “intelligent management.” According to Passols, innovations such as automatic pick-up points for “machines” have significantly reduced delivery time in logistics, while the application of artificial intelligence in the chain has led to R$90 million in cost savings.