A video clip of Mauricio da Cruz (37 years old) on his personal Instagram account aroused the curiosity of his followers. In the post, the Brazilian who lives in China presents an application that allows users to report traffic violations.
He said he discovered the app via Chinese social media Bound Who doesn’t use the resource every day, but uses it to show his followers how it works. “But, in more serious situations, when someone is parking their car in a handicap space or blocking people’s access, I use it, because I think it’s important in these more serious situations,” he says.
Mauricio has been living in China for 13 years and shares his daily life on his personal Instagram account titled “China in 360 Degrees.” The Traffic Department indicated in one of the complaints he submitted that the information he sent did not clearly show the violation. This is one of the requirements for this type of application provided by municipalities.
Through it, users can submit traffic violations to be evaluated by the competent authorities, and if the violation is confirmed, the responsible authorities begin the procedures for referring penalties to drivers.
This is the case of the country’s capital, Beijing, which has a platform through which citizens can submit vehicle tickets within the city’s traffic police administrative district.
By downloading the local security forces app, interested parties can submit reports via photos or video. According to the municipal administration, all applications are processed and evaluated by dedicated specialists, and if necessary, agents are sent to verify and investigate the complaint.
In some examples provided by the city’s Traffic Management Department, photos sent by users show vehicles changing lanes in prohibited locations, driving on the wrong side of the road, traveling in no-vehicle zones, violating parking rules, failing to give a turn signal and overtaking incorrectly.
In some of these cases, fines of up to 200 yuan (R$150) were imposed, in addition to points on driving licences.
The resource, launched in 2022, also allows citizens to log traffic signal, lighting and signage errors, among other traffic management issues.
The Shanghai Public Security Bureau also has an app that allows users to report violations. With a similar process, the platform requires that documented issues be submitted within 10 days and that records be objective, factual, and obtained through legal means.
In addition to the visual record, users must submit a written report describing the day, time, and location of the violation, as well as provide information about the license plate of the vehicle involved in the violation. The information must be supported by the evidence provided.
In Kantau, complaints must be submitted through photos and videos sent on the Public Security Department app, and in the case of photos, at least two photos are required to prove the violation.
There is the possibility of reporting offline, but in this case it must be on video and clearly show the vehicle’s license plate and the entire violation process, in addition to not being edited.
The responsible authorities in Guangzhou also allow the user to check whether the report has been accepted and the reasons in case of rejection.
The administration welcomes reports of violations such as illegal overtaking, jumping red lights, failure to give way to pedestrians, unauthorized lane changes, illegal use of bus lanes and use of phone while driving, among others.