Madrid will, by law, establish online access to public services and ethical uses of artificial intelligence

Ensuring that public services can be delivered to citizens digitally and creating a specific catalog of ethical uses of AI. The Community of Madrid begins processing its own Digital Governance and Artificial Intelligence Law to regulate these issues and adapt to EU regulations. This independent framework It will work to strengthen the regional government’s plans to modernize the administration, Reducing procedures or introducing predictive systems in areas such as transportation or healthcare.

“We have been working on this project for some time. The main goal is to bring the procedures followed by the administration to all citizens through digital channels and make it easier, faster and safer,” the Minister of Digitalization, Miguel López Valverde, explained on Wednesday after the government council. In this way, it will be mandatory in Madrid to have online channels to access public services. Identification and electronic signature systems will be regulated,Administrative records or single file. In the relationship between the citizen and the administration, the digital account application will form a central communication channel.

The Digital Governance and Artificial Intelligence Act now begins its proceedings With the initial draft published in public consultation. During this phase, contributions and comments will be collected from interested people. After that, a regulatory text must be prepared which must be approved by the Council of Government and subsequently submitted to the Madrid Assembly where it must be approved in plenary session. At the moment, the Community of Madrid has not specified its horizon for the entry into force of the Regulations.

“from “In 2026, we will witness a turning point in the relationship through artificial intelligence with the citizen.” Valverde pointed out. Given this upcoming scenario, regional regulations will regulate the ethical and permissible uses of AI, adopting points already included in European regulations. This legislative development seeks to regulate the uses of artificial intelligence in the public sector, which has so far relied on generative topics. Therefore, it is necessary to indicate when this technology is used by management, monitoring mechanisms, and ensuring the transparency of algorithms and protection of personal data.

The Community of Madrid will change the same thing Sanctions system that includes the European standard. With this entire framework, the Community of Madrid will begin to apply artificial intelligence to automate tasks such as systems to prevent citizens from having to enter data that the administration already has into the process, create automatic drafts or report errors in applications. “We want not only to facilitate digital interaction, but also to anticipate needs,” the digital head said.

Along with these functions that reduce procedures, Predictive analysis projects are planned to be implemented In areas such as health, education or transportation. Along these lines, a remote monitoring system using artificial intelligence is being tested that makes it possible to prevent the admission of heart patients. With this, it was noted that it is possible to “optimize resource allocation and evaluate the impact of public policies in real time, allowing management, for example, to prevent accidents before they occur.” For these applications, regional law will define points regarding data management, storage and security.

Along with this law as well A catalog of uses of artificial intelligence will be prepared so that companies can… Get all available information about responsible and ethical recruitment. “We want to prepare the Ten Commandments so that there are no sanctions imposed on companies,” Valverde explained. On the other hand, the legislative text will consider measures to guarantee intellectual and industrial property for artificial intelligence algorithms.