The recovery of air operations in Colombia is showing greater progress than expected, following recent events that affected part of the country’s commercial fleets. Transport sector authorities, along with major airlines, confirmed that 92% of affected passengers had already been transported on the same day, a key figure that reflects the gradual improvement in the system.
In a joint statement, the Ministry of Transport, Civil Aviation and airline representatives reported that the country is moving decisively towards operational normalization. The entities noted, “By uniting efforts, we are making progress for the benefit of passengers and operational safety.”
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During the joint working table It has been confirmed that 102 of the 124 affected Avianca aircraft are now operating at full capacity.. In addition, thanks to coordination with DIAN, the import of 10 software modules from France, essential to complete the technical upgrades, was accelerated.
Five additional aircraft will be reintegrated in the next few hours. While the process is expected to restore significant levels of normal life as of TuesdayAs more aircraft join the commercial fleet.
Preventive measures have led to clear improvements. Cancellations have been reduced from 84 on Saturday to 45 planned for tomorrowWhile the number of affected passengers continues to decline.
Progress is also evident in the work of the Unified Command Center (PMU), where Avianca, Latam and JetSmart are participating. Transport Minister Mavi Rojas highlighted that progress occurred faster than expected:
“The recovery is going faster than expected, but we will not let our guard down. Airbus must deliver the missing program without delay.”The portfolio chief stated, again, that air safety had not been negotiated.
Last weekend showed a continued decline in damage. On Saturday, 98 flights were reported cancelled, and on Sunday, 64 operations were affected, including delays, changes or cancellations.
In total, 148 flights were affected between November 29 and 30Of these, 80 are national and 68 are international. This resulted in 22,630 passengers being affected, a number that was overcome without severe congestion thanks to emergency plans at airports like El Dorado.
Thales has completed the required software quality control processes, while supplies are being imported to complete the technical modifications.
The government continues to monitor software updates on Airbus A319, A320 and A321 aircraft, which are affected by the global emergency affecting 6,000 aircraft worldwide and 130 aircraft in Colombia.
102 Avianca aircraft have already received the upgrade and are already operationalWhile 22 people wait to enter the workshop to complete the installation of an input that Airbus must urgently deliver.
“Colombia is responding with technical precision and absolute transparency,” Minister Mavi Rojas stressed. “No aircraft will return to operation without 100% meeting the required standards.”
The supervisory body highlighted the importance of not submitting requests, complaints, claims or requests (PQRs) if a direct impact has not yet occurred and advised retaining all booking-related documents, such as emails, payment receipts and any communications received.
In addition, we are urged to frequently check the airline’s official channels, such as emails, text messages or mobile applications, as changes, rearrangements or cancellations will be communicated through them.
Among the main recommendations, the entity requested that you always check the flight status directly with the airline before going to the airport or modifying the flight itinerary. According to the authority, this event was considered a “force majeure situation” as a result of unexpected and irresistible external circumstances.