Rosalía sold all the tickets for the eight concerts of her tour in Madrid and Barcelona Lux just two hours after the sale opened to the general public.
The website of Palau Sant Jordi, where the Catalan will perform on April 13, 15, 17 and 18, has already published the “out of stock” signwhile the virtual map of the Movistar Arena in Madrid shows no seats available either for March 30 or April 1, 3 and 4.
Tickets were put on presale last Tuesday for Banco Santander customers in a staggered manner: at 10 a.m. tickets could be purchased tickets March 30 and April 1 in Madrid and April 13 and 15 in Barcelona; while at 11 a.m. the other dates were released.
This Thursday, now accessible to the general public, The rest of the tickets were sold out in just two hours. with the same staged sales process.
The tour Lux It will begin on March 16 in Lyon, France, and end on September 3 in San Juan, Puerto Rico. In between, you’ll visit European cities like Berlin and London, as well as other American cities like New York and Los Angeles. But In Spain, you will only spend four days in Madrid and another four in Barcelona.
This is why many Spanish fans are frustrated at not getting tickets to Rosalía’s concerts. “‘The Titanic fits in a lipstick,’ but I don’t fit in the Visit Lux“, ironically one user, using a verse from The jugularRosalía’s theme.
Fan discontent
Presale, resale, long virtual queues, so-called dynamic prices…The causes of complaints from potential buyers are numerous and repetitive, which is why Ana Valdovinos, manager of Ticketmaster Spain, took care of EFE to shed light on these aspects.
“We understand the frustration, because in the end the supply is more limited than the demand. We too it’s frustrating (for us) to see the comments“, declared the CEO of the official distributor of Visit Luxwho highlighted the company’s efforts to ensure “tickets reach real fans.”
Valdovinos said that in the virtual queue “all accesses are correctly ordered” and “people are perfectly identified”, but recommended not “opening different browsers, not refreshing them, being with only one device and having a good connection to the network”.
Regarding resale, the businesswoman argued that “strongly support any regulation against resale”a practice foreign to Ticketmaster.
Additionally, she responded to complaints about dynamic pricing, which she denied. “We don’t work with dynamic prices, because we don’t have any algorithms or methods to change prices,” he admitted. “What is allowed is a system in which prices are always determined by the event organizers; they can determine the price of each place, but it does not change throughout the purchasing process.”
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